Bought an Item on the Steam Market but It's Not in TBH? Check the Mailbox
Problem: An item you bought on the Steam Community Market, or a listing you canceled, did not appear in your in-game bag.
Steps
- Open the in-game mailbox, usually at the top of the screen.
- Wait about ten seconds for the server to sync the item.
- Click receive to pull the item into your inventory.
- Note: anything from the market carries a seven-day trade cooldown before you can resell it.
Some steps are placeholders; verify in-game before relying on them.